As your Member of Parliament, I am here to intervene on your behalf if you are having problems with any Federal Department or Agency. My staff and I are available to help you. Here are some of the areas we may be helpful to you:

Canada Student Loans

• Collection issues, financial hardships

Canada Pension Plan - Old Age Security

• Application assistance, status of cheques, delayed CPP disability claims, claim denials, appeals issues

Employment Insurance

• Delays in payment, problems resulting from miscommunication, audit disputes

Immigration

IMMIGRATION INQUIRIES – OFFICE POLICY for CALGARY CENTRE CONSTITUENTS

SPONSORSHIP, PERMAMENT RESIDENCE AND CITIZENSHIP

The office is able to inquire about the status of your case ONLY if it has gone 6 months BEYOND the “Posted Processing Times”.  Processing times can be found on the citizenship and immigration site and vary depending on which embassy is handling the case.   You will still be able to look into your own sponsorship through the following means:
1.    1.     Accessing E-Cas.  This on-line service allowed CIC Clients to view securely the status of their immigration or citizenship application 24 hours a day, 7 days a week, anytime, anywhere.   It may be accessed through the CIC Website at:  www.cic.gc.ca/english/e-service/Index.html
2.    2.    Citizenship and Immigration Call Centre Contacting the number below and an agent will answer questions about your file at:   1-888-242-2100
3.    3.    Calgary Citizenship and Immigration Office:  You may place a written inquiry with CIC Calgary at their front desk during the hours of 9 – 3 p.m.  They are located at:
4.    Room 210, Harry Hays Building, 220 – 4th Avenue S.E.  Calgary, Alberta  T2G 4X3

Your case will be returned if it is within posted processing times!!

VISITOR VISA INQUIRIES

Members of Parliament have been inundated for letters of support to bring in friends and relatives.  Embassy and Consular staff recognize that Members have little or no knowledge of the people whom they are writing to support and consequently, it has rendered these letters of little to no value.  In addition, it is highly unusual for a visa to be denied as a result of the sponsor.  To ensure the best chance for a potential visitor to obtain a visa to Canada, it is imperative their information be detailed and complete.  You, as the inviter, are encouraged to ensure your potential visitor reviews what is required at the following site:
http://www.cic.gc.ca/english/visit/letter.asp

DENIED VISAS

We are unable to track the specific details of your denied visa. If you are unclear as to why a visa was denied, you may use the Access to Information & Privacy (ATIP) Program available at:
http://canada.justice.gc.ca/atip-aiprp/home-accueil-eng.asp

This site has all the papers you need to file a request on your issue, as well as a list of the ATIP Co-ordinators and their specific departments.  You are also encouraged to follow the instructions at the Citizenship and Immigration website that outlines what the letter of invitation and application should contain.  This can be found at: 
http://www.cic.gc.ca/english/visit/index.asp

Revenue Canada

• Goods and Services Tax disputes
• Audits, overdue taxes, appeals, objections with the tax system

Veteran's Affairs

• Benefits, Cheques

Kerby Centre

• Providing services for those sixty years and over.

Calgary Immigrant Seniors

• For new immigrants over 55...and their families

Mustard Seed

• A non-profit, humanitarian organization that responds compassionately to the needs of the inner-city's less fortunate

Calgary Homeless Foundation

• Working to reduce homelessness in our city

Calgary Chinese Community Service Association

• The CCCSA acts as a bridge to mainstream institutions and organizations, through education, facilitation and advocacy in addressing multicultural and diversity issues.

About Parliament - Education

• Resources for educators

Le Rocc Inc.

• Facilitates the adaptation, settlement and integration of newcomers to Calgary

Find your MP

Find your MLA

Find your Alderman

Passport Canada

Canadian Heritage

Conservative Party

Conservative Party policy

Other issues

Birthdays, Anniversary Certificates

• We also facilitate and provide certificates and letters of congratulations to constituents who are celebrating a special birthday or anniversary and to groups holding special events.
• We will contact the offices of the Prime Minister, Governor General and Her Majesty the Queen on your behalf if necessary

Literature for schools and students

• Regarding Canada's Parliament and national symbols

Petitions

• We can advise you on the proper procedure to present a petition to the House of Commons

If you require assistance with any of these, or other matters and are unsure of the procedure, please contact my office.

Please be advised that it can take several weeks to obtain a response from a Minister's office. Also note that due to an increased volume of new cases, we ask that you make an appointment before dropping by the office. To do so, please contact Nikki Lowrie at (403) 244-1880.

Thank you in advance for your understanding. We hope this will expedite all cases the office receives and ensure everyone gets a timely response.